Dear Clients of Wayland Animal Clinic,
To protect our clients and employees from COVID, the doctors and staff at the Wayland Animal Clinic have implemented extensive safety precautions throughout the pandemic. We are proud that our efforts have kept our doors open to you and your pets.  It remains our goal to be an important resource for our community and to take care of your pets while minimizing the chance of disease transmission at our clinic.

As we attempt to adapt to ever-changing circumstances regarding the virus and its consequences, we have decided to adopt a flexible strategy in regards to Curbside Service.   Of course we prefer to see our clients in face-to-face, but when circumstances dictate, we will offer curbside service.

We ask that our clients:

  • Call Upon Arrival (508) 653-1096
  • A member of our team will provide you with instructions on whether/when to enter the building
  • All clients must continue to wear a mask

If we are seeing clients face-to-face, PLEASE DO NOT ENTER OUR CLINIC IF:

  • You are experiencing a cough, fever, or chills or other current COVID symptoms
  • You have tested positive for COVID-19, or if you (or anyone you live with) has a COVID-19 test pending.
  • You have traveled anywhere by plane in the last 14 days.

We will continue to monitor expert guidance, community COVID numbers, and variant concerns, and will continue to adapt our operations as appropriate.

New Puppies / Kittens

For the time being, we have introduced the following policies for new puppy/kitten appointments:

  • Clients must email us the puppy/kitten’s medical history ASAP to best meet required vaccination schedules
  • We can not currently accommodate breeder requirements that newly adopted pets be seen within a certain number of hours/days

New Avian / Exotics Patients

Due to constraints caused by the pandemic, we are currently unable to accommodate urgent/emergency visits for new avian / exotic patients.

  • Existing clients can book urgent / emergency visits for their avian and exotic pets.
  • New clients are welcome to book non-urgent wellness appointments for their avian or exotic pets.  Please note that we are currently booking wellness exams 6-8 weeks in advance.

Online Pet Food Delivery and Medication Refill

  • Pet Food: Wayland Animal Clinic offers an online pharmacy for food and medicine
  • Food orders can be delivered to your doorstep. You can access food delivery service from this Online Pharmacy link, or on the main menu and footer of our website.
  • Refills:
    • Please refill your medications through the online pharmacy, or
    • Contact our office at 508-653-1096 for prescription refills or to place a special order.  We can arrange a time for you to pick up when the medications are ready.

Temporary Adjusted Office Hours

Stay Home If You Suspect You or a Family Member Are Sick

Please stay home if this has been recommended by your doctor. If you are experiencing any symptoms of concern: fever, cough, shortness of breath, or other cold and flu-like symptoms, please contact your primary care physician immediately! If you have a previously scheduled appointment at our office and are experiencing any of these symptoms please reschedule your appointment for a time when you are well.  Please know that your health and the health of our clients, staff and the greater community is our number one concern.

Monday – Friday: 8 am – 5 pm
Saturday: 8 am – 1 pm

No Show / Cancellation Policy

All clients are required to give at least 24 hours advanced notice when cancelling any appointment. No Show / Late Cancellations will be charged $20 for technician appointments and $40 for veterinary appointments. See More Details